Assigning a Shipping Method to a Shipping Service Provider
To expedite the creation of shipping labels, you can assign a shipping service provider and corresponding products and additional services to all shipping methods. These settings will then be pre-selected when processing an order with this shipping method but can still be adjusted as needed.
To do this, open an existing shipping method under Settings → Shop → Shipping, or create a new shipping method. Once the new shipping method has been saved at least once, the Shipping Service Provider Configuration section will appear, allowing you to select the shipping service provider.
Configure Shipping Method
In the Shipment Configuration section, depending on the chosen shipping service provider, you'll find all settings for regular shipping labels. In the Returns Configuration section, you can configure options for return labels. Please note that this feature is only available for DHL and UPS.
The settings for shipping and return labels differ depending on the chosen shipping service provider. Please consider the following notes:
- With DHL, you can independently select which product you want to use. With GLS, this is determined by the sender and recipient country by the shipping service provider.
- The Packaging Type field is only available for UPS shipping. Choose the Customer Supplied Package option here.
- For international shipments with DHL, it must be specified how to handle packages that cannot be delivered. You can set this option in the Delivery Preferences section under Pre-Disposition.
- For DHL, after selecting an appropriate product (such as DHL Paket International), the option for automatic creation of export documents can be enabled. This feature is exclusive to DHL. For all other shipping service providers, export documents must be created manually.
- For DHL, you can optionally offer desired services and delivery to Packstations, Parcel Shops, or Post Offices.
- When creating DHL shipping labels, you can choose to attach a return label. However, this is the Enclosed variant of the DHL return, which requires its own billing number. If you do not have such a billing number, please contact your DHL representative. You can find more information about creating regular return labels here.
- All settings and service options can be adjusted individually when creating a shipping label.
- In the Weight Calculation section, you can specify the weight surcharge per package for padding and packaging material, the fallback weight (if no item weight is specified), and the maximum weight for packages.
Removing Assignment
To remove the assignment to a shipping service provider, open the respective shipping method, click on the Shipping Service Provider field in the Shipping Service Provider Configuration section, and press the Delete key on your keyboard. Then click outside the field to confirm the entry No selection.